Faq

Frequently Asked Questions

How can I schedule an appointment for physiotherapy?

  • Ring us directly on mobile 07424223411 or landline 01227678131.
  • Send us a text message on mobile.
  • Email us at contact@prohealthphysio.net.

What types of conditions can physiotherapy treat?

  • Musculoskeletal injuries.
  • Chronic pain conditions.
  • Post-surgical rehabilitation.
  • Sports injuries.
  • Neurological conditions.

How many treatments will I need?

This depends on several factors:

  • Duration of your symptoms.
  • Severity of your condition.
  • Your personal goals.
  • Typically, a course of physiotherapy consists of 3-5 sessions.

What should I bring to my initial assessment?

  • A referral letter from your GP or consultant (if available).
  • Full insurance details and claim number (if applicable).
  • Any x-rays or scan results related to your injury or condition.
  • A pair of shorts and/or a vest-type top (optional).

What should I expect during my first physiotherapy session?

  • A thorough assessment of your condition.
  • A review of your medical history.
  • Discussion about your symptoms and goals.
  • A treatment plan tailored to your needs.

How much do you charge?

  • Initial assessment and treatment: £50.
  • Follow-up appointment: £40.
  • Acupuncture treatment: £50.
  • Joint steroid injection: £150.
  • Home visit: £70.
  • Please note, a joint injection requires an initial assessment.

Are you registered with HCPC and CSP?

Yes, our HCPC number is PH68957.

Why would I choose private treatment when I can get free NHS?

  • Quick access to treatment, usually within 24 hours.
  • Flexible appointment times to suit your schedule.
  • A more hands-on approach to treatment.

Do I need a referral from a doctor to see a physiotherapist?

No, a referral is not necessary. However, if you have one, please bring it to your initial assessment.

What should I wear to my physiotherapy appointment?

Comfortable, loose-fitting clothing that allows easy access to the area needing treatment.

What forms of payment do you accept?

We accept cash, credit/debit cards, and bank transfers.

What is your cancellation policy?

We require a 24-hour notice for cancellations to avoid a cancellation fee.